FAQs

When can I gain access?

- You can gain access to your storage unit 7 days a week, between the hours of 7am and 7pm. Access outside of these hours is restricted for your added security.

How do I gain access?

- Each customer has their own individual swipe card which is used to open our computerised security gate. Simply drive in and use your padlock key to open your unit. Quality padlocks are available for sale from management.

What about security?

- Firstly, the complex is totally enclosed with security fencing and our computerised gate records every entry and exit. This means that we automatically log the comings and goings of every individual who accesses Putaruru Self Storage. There are regular patrols of the complex to ensure the facility as a whole as well as all individual storage units are safe and secure. These patrols are carried out at regular intervals by management staff during the day and a security firm at night.  Motion sensor security lighting also operates on site during the hours of darkness.

What about pests?

- All units are both vermin proof and damp proof. High quality seals surrounding all doors ensure both pests and weather are kept out, while regular pest control procedures are also undertaken.

How can I pay?

- The first months rent is paid in advance by cash or cheque to management when an agreement to rent storage is entered. All subsequent storage is paid for monthly in advance by automatic payment unless negotiated otherwise with management. A bond is paid when moving in which is refundable in full at end of storage provided that the access card is returned, storage fees are paid in full and the bonded unit is clean and undamaged.

What about insurance?

- It is your responsibility to notify your insurance provider that such goods are in storage and arrange adequate cover accordingly.

What size unit do I need?

- We have 6 different sizes so that you only need to pay for the space that you require. Our friendly and professional staff will help you to choose the size to best suit your needs.